We are a full-service social media management and digital marketing agency based in South Africa. We help businesses grow their online presence, generate more leads, and turn followers into paying customers.

Our core services include:

Social Media Management — we manage your platforms, create your content, write your captions, schedule your posts, and handle your community so you never have to worry about what to post or when.

Paid Advertising — we run targeted Meta Ads (Facebook and Instagram) and Google Ads campaigns designed to put your business in front of the right people at the right time, turning your ad spend into measurable results.

Content Creation — from scroll-stopping graphics to short-form videos and Reels, we produce professional content that looks great and reflects your brand.

Email Marketing — we build, write, design, and send email campaigns that keep your audience engaged and coming back to buy.

Influencer Marketing — we identify the right influencers for your brand, manage the outreach and briefing, and oversee campaigns from start to finish. (Available on our Premium package.)

Strategy and Reporting — every client receives a tailored digital strategy and regular performance reports so you always know what's working, what isn't, and what we're doing about it.

Not sure which services are right for your business? Book a Free Social Media Audit and we'll tell you exactly where your biggest opportunities are.

Getting started is simple and takes less than 10 minutes on your end. Here's how it works:

Step 1 — Book a free discovery call or request a free social media audit. We'll review your current digital presence and tell you honestly where you're losing leads and what we'd do about it.

Step 2 — We put together a tailored proposal for your business based on your goals, your budget, and the package that makes the most sense for where you are right now.

Step 3 — You review and sign your service agreement, and pay the once-off setup fee to confirm your start date.

Step 4 — You complete our short onboarding form (takes about 15 minutes) and give us access to your platforms. This is the last time we'll need a lot from you.

Step 5 — We spend the first week building your strategy and content plan, which we share with you for approval before anything goes live.

Step 6 — We go live. Your first content is published and your first campaigns are launched within 14 days of signing.

From there, we handle everything. You'll have regular strategy calls with us, receive performance reports each month, and always have a direct line to your account contact.

Most agencies post content and hope for the best. We don't.

Everything we do is tied to your actual business goals — whether that's more leads, more foot traffic, more online sales, or simply building a brand that people trust. Here's what sets us apart:

We treat your budget like it's our own. We don't run campaigns just to say we're running them. Every rand of ad spend is managed with intention, and we'll tell you honestly when something isn't working and what we're doing to fix it.

We're proactive, not reactive. You won't have to chase us for updates. We send reports on schedule, we flag opportunities before you ask, and we come to every strategy call with ideas — not just a recap of what happened.

We speak plain English. No jargon, no vanity metrics, no inflated reports designed to make us look good. We show you numbers that actually matter to your business — leads, cost per lead, return on ad spend, and revenue-linked results wherever possible.

We are a South African agency that understands the South African market. We know the local consumer, the local platforms, the local pricing landscape, and the specific challenges SMEs here face. You're not working with a generic overseas template agency — you're working with a team that knows your market.

We grow with you. Most of our clients start on a smaller package and scale up as their results grow. We're invested in your long-term success, not just your first invoice.

We'd love to hear from you. Here's how to reach us:

📧 Email: info@arcemedia.co.za 📞 Phone / WhatsApp: 0676015278 🌐 Website: www.arcemedia.com 📍 Based in: Johannesburg, South Africa

You can also fill in our contact form and we'll get back to you within 2 business hours during the week.

If you're not sure where to start, the best first step is to request your free social media audit. We'll review your current presence and come back to you with a clear picture of where you stand and what's possible — no obligation, no hard sell.

Our office hours are Monday to Friday, 8am to 5pm SAST. We do our best to respond to WhatsApp messages outside of hours where possible.

We work on a straightforward monthly retainer model — one flat fee, paid in advance on the 1st of each month. No surprise invoices, no hidden extras, no commission on your ad spend.

We offer three packages:

Starter — R6000 per month For small businesses wanting a consistent, professional social media presence. Covers 2 platforms, up to 12 posts per month, community management, and a monthly report.

Growth — R15 000 per month Our most popular package. Covers 3–4 platforms, 16–20 posts, Meta and Google Ads management, content creation, email marketing, and bi-weekly strategy calls.

Premium — R40 000 per month Our full-service offering. Covers omnichannel management, 25+ posts, unlimited paid ads, influencer campaigns, weekly email marketing, a dedicated account manager, and weekly reporting.

A once-off setup fee applies to all packages and covers your onboarding, account audit, and strategy build.

Please note: advertising spend (what you pay Meta or Google directly to run your ads) is always separate from our management fee. You pay the platforms directly and always keep full control of your ad accounts.

All packages have a minimum commitment period — 3 months for Starter and 6 months for Growth and Premium — after which we move to a flexible month-to-month arrangement.

We want working with us to feel like having a brilliant marketing team in your corner — without the cost, the HR headaches, or the office politics.

Here's what you can expect from day one:

A proper onboarding, not a rushed start. In your first week we immerse ourselves in your business — your brand voice, your competitors, your customers, and your goals. We don't start posting until we understand what we're trying to achieve.

A clear process you can rely on. Every month follows the same rhythm: content plan submitted for your approval, content published on schedule, report delivered on time. You'll always know what's happening and what's coming next.

Honest communication, always. If something isn't performing, we'll tell you. If we think you should increase your ad budget, or shift strategy, or try something new — we'll say so clearly and explain why. You'll never be left guessing.

Minimal demands on your time. Once you're onboarded, we typically need less than 30 minutes of your time per week — a quick content approval and the occasional WhatsApp message. We handle the rest.

A team that actually cares. We take on a limited number of clients deliberately so that every account gets proper attention. You're not a ticket number to us — we know your business, we track your results, and we genuinely want you to win.

We won't pretend it's always perfect. Sometimes content needs a rework. Sometimes a campaign needs adjustment. What we promise is that when that happens, we're on it fast, we communicate clearly, and we don't rest until it's right.